Reviews

Excellent facility, just about brand new. Manager Jason was a big help in storing my classic car there for a short period of time. Highly recommend!!

Highly recommend this facility for all your storage needs. Jason was very helpful and polite. He made the process stress free!

Great experience at this location. Was treated well and my experience working with Jason made my experience easy and stress free. Would highly recommend if you are looking for temporary storage!

Great experience overall. The unit was clean and well-maintained, and the customer service was excellent. Jason was very helpful, polite, and always available when needed. Highly recommend!

Jason is the man to go to if you need storage!

Very affordable and great location. Has gated access and cameras. Jason is very welcoming and responsive. Multiple buildings with big lots to hold RVs and boats. Even has a bathroom in the climate controlled building.

I have worked with Jason Buck for a long time. Excellent service and I highly recommend!

Enjoyed renting here. The manager Jason was always so helpful and attentive when needed. He really went out of his way to make my move in easy and painless. Would highly recommend this place. Given them a call!

Jason is always a pleasure to work with, property is well maintained & I feel safe storing there!

Outstanding Service and Clean, Secure Units! We had a fantastic experience with Lookout Valley Storage! Jason provided excellent customer service from start to finish — he took the time to help us determine the right storage unit size for our needs and made the whole process easy and stress-free. The pricing is very fair, and the units are spotless, well-maintained, and secure. It's clear they take pride in keeping the facility in top shape. Highly recommend Lookout Valley Storage to anyone looking for reliable and friendly service!

Jason was extremely helpful with the move in process, and VERY clean facilities. 10 out of 10.

Brand new facility !! Everything is new and clean. Jason the manager is friendly and accommodating !! I highly recommend them for climate control storage, regular storage, boat and tv storage !!!

Top notch facility!

Amazing place to store your stuff safely! Jason was a pleasure to work with and if I needed any other storage needs I’ll surely be back to work with them again. Don’t look anyway else!

I had a fantastic experience with Lookout Self Storage! They are kind, clear, and always pick up the phone when you call. Everything was kept clean and locked up and all times. I couldn’t recommend them more!

I rented a storage unit here for seven years. On November 18, 2025 I finally moved in to a home with enough space for my sentimental belongings. Jason was always kind and professional. I highly recommended Lookout Self Storage in Rossville. Thank you Jason. Gina Pate

When I was looking last minute for a storage unit last fall I decided to give Lookout Self Storage a call and Jason immediately won me over with his kind and caring demeanor and I am so glad I went with him over a corporate storage option. I stored a household full of stuff for a year at Lookout Self Storage while I was living out of state and Jason was always upfront, honest and available. No hidden fees or random rate raises that you get with corporate companies. When it was time to move out Jason went above and beyond in helping me find movers to help me and coordinating the drop off of moving pods. He was always friendly and easy to get in contact with. Truly just a joy to work with. I would recommend him to anyone looking for a storage place, his customer service is unmatched in today’s world.

I can not say enough nice things about Jason, the owner. He is extremely friendly and accommodating. The facilities are clean and in a safe part of town. I give my highest recommendation!

AMAZING customer service. The owner Jason had such a kind heart. When I needed a second unit due to an unexpected move, Jason helped me get it situated in 48 hours! He really truly cares about his customers. If I ever needed storage in the future, I would drive to Rossville again and place my items in his facility because I trust him that much! Truly amazing experience and thank you so much for the complimentary lock I was able to use during my use of the unit. Best to you, Jason!!!

Jason Buck, manager, was very helpful and provided the perfect affordable units I needed to store my personal household items, so I could prepare to find my new home. The units were located inside the building and stored at a comfortable cool temperature. Jason is the best! ☆☆☆☆☆

Jason was very helpful and agreeable to work with. The facility wasn't fancy, but it was well kept and easy to access.

Excellent storage facility! Used this location and the Forto location a few different times now and they have never disappointed us! Kept at a good temperature inside and never have to worry about if my stuff is safe or not with the lock pads used with your personalized code to get in and out of the locations. Highly recommend this location or the Forto location for any and all storage services you need! When I first looked around for the best deal around the area for storage units this location had the best deals by far for all different sizes of units . Best prices around for sure! If you need a storage building and aren’t sure who to trust or where to turn, this is definitely the location for you!

We have used Lookout Self Storage several times as needed over the years, and they are always excellent. Very easy to work with. Nice clean facility. Very attentive management. Secure storage facilities. Highly recommend!

Always very clean! Very professional and courteous cheeper than most storage places,I like them so much that I chose to rent from them again

This storage facility was easy to access, clean, and convenient. The owner was very helpful and the customer service is wonderful! I definitely recommend this storage unit to others. Thank you for the smooth process and experience! I will use this facility again if/when needed.

I rented space to store construction equipment, 20' trailer, and flatbed truck. Owner Jason was always available to answer any questions and even helped after hours. His presence in the office, security cameras, and gate code access gave me peace of mind. Use Lookout Self Storage for a clean and safe place to store your stuff.

I stored my household items here 6 years. I would recommend this location. Thanks Jason.

If I ever need to use a storage unit again, I would definitely use lookout self storage again!! The owner Jason is super friendly and when I needed a second unit he helped tremendously!! Very clean units and the elevator is a huge plus!! Thanks Jason for all your help!!

Clean. Owner is a nice guy and definitely works with you if you're struggling

I rented a temperature control unit for a few years from these folks. I never had an issue with things being too hot or too cold. I was able to access my unit anytime I needed within hours of availability. The site manager was always pleasant to work with and willing to address any issues that popped up. If I ever need to rent a unit again in the area, I would definitely talk to and recommend these folks. Thank you for taking care of my belongings while they were in your care!

Great place to store your items.. Clean, Courteous and affordable.. Really nice owner..Jason.

GREAT PRICES EVEN BETTER CUSTOMER SERVICE! If I ever need a storage unit again this will be the only place I go.

This place is amazing! Great customer service

Lookout Self storage is convenient and easy to access. I had been worried when we were given a unit on the 4th floor because I was storing a lot of heavy items, but the elevator was great and it made moving large items in and out of the unit simple. The electronic gate made it secure and accessible even when I need to access my stuff after hours.

You look good service great place to store your things that's that you have and also it's clean and the people is very respectable

The manager, Jason was always very helpful and courteous.

This is a wonderful place to store things. The owner/manager is very helpful and very professional. I would highly recommend lookout storage units hands down they are the best....

I can't say enough good about this business. We had rented from another place and was done very wrong. However because of our trouble he made us a great offer. Even helped me and my friend because we had no one to help and we were totally exhausted. I would highly recommend this place for your storage needs.

I was in the need for storage and I was impressed with the customer service Jason gave me, very informative and helped me with my needs, would definitely recommend this lookout self storage for your storage needs

Super friendly and tons of space

I needed to store my stuff for a few months and chose Lookout Self Storage. I had price checked several places and this one fit my budget and in an excellent location. The premises is very clean and I was totally satisfied with the 9 months I used them. Since I had a household of things, climate controlled was an absolute necessity. The staff, Joel and Angie, are great and very helpful. I will definitely use them again if I ever have to store stuff!

Came in that lady that works on Friday afternoons, she is very sweet show me all the different boxes and courage me to buy some moving boxes Auburn me some tape prices of tape locks show me different sizes of with the warehouse explained everything very thoroughly extremely knowledgeable about the business I would recommend Lookout self-storage to anybody.. the lady in the office is very knowledgeable they know their business I would suggest anybody go to Lookout Self Storage

Great customer service,convenient location,very clean facilities.

Stored stuff here for just shy of 1 year while transitioning from house to apartment. Angie and Joel are super helpful and nice. Facility excellent, rental rates are the best in town. Have recommended Lookout Self Storage to friends and family, and I will come back if I ever need storage space again!

The owners are very friendly and informative, they have no problem going the extra mile to help you out in your own unique situation. The units are clean, well maintained and very secure. Excellent facility and people, highly recommended!

Very helpful staff. Clean and easy to use facilities.

This was a wonderful storage experience! The facility is clean with easy use and access; it was reasonably priced and the customer service was exceptional. I needed a unit short-term before a move to start a career in a new state and I was a bit apprehensive. The gentleman who assisted me was courteous, helpful, informative and ease my fears. I will definitely recommend you anytime!!! Thank you, Mary E

Easy. Very clean. Happy to have found it

These guys really know how to treat their customers. They were kind and really easy to work with.

Peter, the site manager, has been an incredible help. The facility is clean and, with the large lift, it's perfect for even the biggest of household items. Peter even went out of his way to allow me to leave my moving truck parked on site overnight AND he personally helped us maneuver a very tedious upright piano down an even more tedious tiny ramp off said truck. Incredibly affordable and a 5-star experience thus far. I can't recommend this place enough.

Very clean, nice staff very good price

The facility was clean, conveniently located, and easy to access even on days that the office was closed. The staff was courteous and helpful. I highly recommend this facility for your storage needs.